Refund Policy

ALL SALES ARE FINAL.

Do to the nature of the product we can not accept any returns on products that have been opened or tampered with. 

If you receive a product and the product is damaged you have 24 hours after receiving your product to send proof of damage for a store credit and or replacement. Email proof to info@shanelcosmetics.com or text 917-880-3417.

We are here to help you and to make sure your shopping experience is pleasant. Quality control is our top priority.